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Current Appointment System

We are currently operating a telephone first appointment system. Please call 01908 691 123 if you need to speak to a health care professional and one our team members will help you.

Please note, to stop the spread of COVID-19 and to minimise the risk of infection to staff and other patients please remember you will not be able to enter the building unless you have a pre-booked appointment.

Stay at Home.  Stay Safe.  Protect yourselves and your NHS.

For the latest up to date advice: https://www.nhs.uk/conditions/coronavirus-covid-19/

 Some Useful Links:

Advice for unwell children

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Bank Holiday

What to do if you are feeling unwell this bank holiday

 

GP surgeries across Bedfordshire, Luton and Milton Keynes will be closed for the three-day holiday weekend, they are opening again on Tuesday 26 May.  Anyone feeling unwell during this time and in urgent need of medical help or advice should use the NHS111 online service https://111.nhs.uk/ or call NHS111. 

 

A number of local pharmacies will be open over the bank holiday weekend. Pharmacists can provide quick, expert medical advice on a wide range of minor health problems and recommend the right over-the-counter medication if one is needed. We are still waiting for details of the local pharmacies which are opening over the bank holiday weekend, once these have been received we will publish them on our website.

 

If you are concerned that you or a member of your family may have coronavirus don’t go to your GP, hospital or pharmacy. Instead, use the NHS111 online Covid service www.111.nhs.uk/service/COVID-19 to check your symptoms and get advice about what to do next.

 

The most common symptoms for coronavirus are a high temperature or a new, continuous cough. Other symptoms to look out for are a loss of smell or taste.

 

Coronavirus patients should only ring NHS111 if they are unable to manage their symptoms, have been instructed to do so or do not have access to the internet. This will allow the NHS111 telephone service to help those who need it most. Both the telephone and online NHS 111 services are free to use and offer expert medical advice 24 hours a day, seven days a week.

 

For a serious or life-threatening emergency such as a heart attack or stroke, call 999 immediately.

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Please note we are receiving lots of enquiries from patients about letters being sent by the government. We are currently not responsible for sending these and we advise you to visit gov.uk for the most up to date information. There is also online support available if you feel you should be in the extremely vulnerable category but have not yet received a letter, click here https://www.gov.uk/coronavirus-extremely-vulnerable

Highly Vulnerable / Vulnerable Patients

Some patients have received a letter from the Government because they are considered Highly Vulnerable if they are exposed to COVID-19.  This group of patients are known as Shielded Patients.  These patients are advised to isolate for 12 weeks.

For more information on who the government has defined as shielded patients please follow the link below:

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

Follow the link to some Frequently Asked Questions:

https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/03/20200401-FAQs-Patients.pdf

If you need help of support click here https://www.gov.uk/coronavirus-extremely-vulnerable

Others patients (typically those who are invited for a flu vaccination) are considered Vulnerable Patients.   

For more information on who the government has defined as vulnerable please follow the link below:

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

  

Please find more information about your employer’s responsibilities below:

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

 

Please apply social distancing.  Travel only for essential reasons.  Work remotely where possible.

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 Sick notes and certifying absences

To obtain an isolation note please visit: https://111.nhs.uk/isolation-note

Requests for certification of absence from the workplace may fall into five categories:

 Personally affected so isolating for seven days

  1. Personally affected and remaining unwell for over seven days
  2. Household contact affected so isolating for fourteen days as per government advice
  3. At risk group so following government advice
  4. Those in full time education.

 

 

  1. Personally affected so isolating for seven days

Patients can and should self-certify for the first seven days as normal if you are unfit to work.

You do not need to contact your GP.

 

  1. Personally affected and remaining unwell for over seven days

If you remain unwell and unfit to work after seven days the current advice is to visit www.111.nhs.uk where there is an online self-assessment tool; you patient may be invited to call 111 and be given further advice and a MED3 certificate emailed to you.

You do not need to contact your GP.

 

 

  1. Household contact affected so isolating for fourteen days as per government advice &
  2. At risk group so following government advice

GPs cannot and are not the gatekeeper of the statutory sick pay system. Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies.

You do not need to contact your GP.

 

 

  1. Those in full time education.

There is no NHS requirement to issue certification to schools or colleges to confirm absence. These organisations must work with parents and students to ensure that any absence is appropriately recorded, obviating the need for a ‘doctor’s note’.

You do not need to contact your GP.

To obtain an "isolation note" visit https://111.nhs.uk/isolation-note

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Restricted Entry to The Health Centre

7th April 2020

To safeguard patients and staff we are restricting entry to the Health Centre. The majority of work is now being undertaken by phone.

Unfortunately some routine services are currently suspended following advice and we ask you to check with us for latest updates if you are concerned.  

Prescriptions can be requested using our website function (you do not need to contact us to use this). We are taking requests at this time over the phone if you are unable to use this function. Please ensure you nominate your preferred pharmacy as there will be no need to come and collect your prescription from us as it will be sent electronically to your preferred chemist. https://www.mysurgerywebsite.co.uk/secure/prescriptionsl.aspx?p=K82615 

New Registrations - If you are new to the area we are still registering new patients. We have packs in the foyer to take away and complete. Please check our "new patients" section to check our patient catchment area.

If you are asked to come to the surgery for a pre-booked appointment, to gain entry to the building please use the doorbell located between the 2 sets of white doors at the front of Health Centre (car park). You will be greeted by a member of staff who will screen you on your arrival.

 To avoid the practice having to close please remember, if you have symptoms of Coronavirus (new persistent cough or fever) please DO NOT visit the Health Centre unless you have been advised to do so by one of the Doctors.


Covid Symptoms and what to do (7th April 2020)

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Important - Call 111 for advice if you're worried about a baby or child.

If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. Trust your instincts.

Help the NHS respond to coronavirus

Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.

This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people

Advice for Parents  With Unwell Children

Click on the link for more information:

Advice Sheet for Parents


Electronic Prescription Service (EPS)

From 10 March 2020 most prescriptions will be signed, sent and processed electronically.

You have 2 choices for how this works.

  • You can choose a pharmacy or dispenser to dispense all your prescriptions. When you get a prescription, it will be sent electronically to the dispenser you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription.

  • You can decide each time you are issued a prescription where you would like it to be dispensed. When you are issued a prescription, you will be given a paper copy that you can take to any pharmacy or other dispenser in England. The paper copy will contain a unique barcode that will be scanned to download your prescription from the secure NHS database.

Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.

Please see www.nhs.uk/eps for more information.


REPEAT PRESCRIPTION REQUESTS

Use SystmOnline if you have an account set up.  OR

Go to Online Services, click on Prescriptions and Order a Repeat.  If you have already registered you can login.  To set up a new account click on Click Here to Register. 

 


WALKING FOR HEALTH 

Walnut Tree Health Centre have started a walking group in conjunction with MK Council.  It is open to all.  If you are interested in joining us please click on the link below to get all the details. PLEASE NOTE THAT DUE TO THE CURRENT COVID-19 pandemic, the walks are currently suspended

Walnut Walkers

MK Pharmacy First provides advice and treatment for you or your children.

MK Pharmacy First provides confidential health advice without needing to book an appointment.

For children and for people that receive benefits that allow them to have free prescriptions, the pharmacy can supply your recommended medicines free of charge.

Use MK Pharmacy First instead of booking a GP appointment and get immediate advice and treatment.  Click on the link below for more information.

MK Pharmacy First

Although there are some exclusions (check the website for further details) they can see:

Athletes FootBacterial ConjunctivitisConstipation
Contact DermatitisCoughCystitis
DiarhhoeaEar Wax Build UpFever
Hay Fever/ AllergiesInsect Bites or StingsMild to moderate pain inc headache
Mouth UlcersNappy RashSore Throat
ThreadwormVaginal ThrushWarts and Verrucae

Accessibility

Having trouble reading the information on this website? Need a bigger font size?

Please click on the accessibility tab on the very bottom of this page which will give you the necessary information on how to achieve the perfect letter size for your requirements.

Please note that the Practice will be closed on March 19 2020 from 1.30pm for staff training.  If you require medical advice during this time please telephone 01908 691123 or 111

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website