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Non Attendance of Appointments

We know how frustrating it can be when you can't get an appointment.

During July 2017 92% of patients attended their appointment with a healthcare professional.

The 8% who did not attend equated to nearly 40 hours of appointments unused during July alone. 

It really helps us if you can let us know you are unable to attend so that your appointment can be offered to someone who needs to see one of our team. 

We understand that you can't always make an appointment but please note we do have an active system for informing patients who miss more than 2 appointments in one year to try and improve our attendance rates and ensure better access for all of our patients. 

Thank you, we really appreciate your cooperation


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